Accomplished and customer-focused professional with comprehensive experience in relationship management, customer service, business development, operations management, and product management. Demonstrated progressive experience in aviation, hotel, and tourism industry in developing line standards and organizational polices, and supervision of cabin crew and client requirements. Track of success increasing relationships and identifying/delivering conflict resolution, and ensuring customer satisfaction. Reliable and detail-oriented individual with a sense of diligence and aptitude to complete multi-task assignments within strict deadlines.

Core Competencies:

• Problem Solver
• Hospitality Management
• Staff Leadership & Training
• Office Management
• Critical Thinker
• Client Relationship
• Detail Oriented